You will need access to a printer and scanner to complete required handwritten assignments. Speaking appointments are required and use audio and video. You will need a headset or speakers, a microphone and a webcam. For optimal connection speeds during speaking appointments, it is recommended that you use a hard-wired, high-speed internet connection during the appointment. This course functions best in a web browser other than Internet Explorer. If you only have Internet Explorer, you can download other browsers (e.g., Firefox, Safari, etc.) for free online. If you have trouble playing audio files in Internet Explorer, you may wish to associate your audio (mp3) files with the Quicktime player. If you have trouble doing this, contact Technical Support at 1-877-897-8085 or firstname.lastname@example.org.